Extending Voice Access To The Portal Environment

WebSphere Voice Application Access is a software middleware product that extends the WebSphere Portal framework to voice — improving the way mobile workers conduct their
business with customers, business partners and other employees.

Solutions built on WebSphere Voice Application Access enable users to access a wide range of business information by using a standard telephone or cell phone and their voice.

WebSphere Voice Application Access allows businesses to design, develop and deploy voice solutions and integrate them into a portal infrastructure. WebSphere Voice Application Access leverages the scalability, personalization and authentication features built into WebSphere Portal along with the Voice Extensible Markup Language
(VoiceXML) Browser and the Automated Speech Recognition (ASR) and Text-To-Speech (TTS) engines provided with the IBM WebSphere Voice Server.

Related Resources:
Voice XML

Advantage of Using FLEX with IBM WebSphere Portals

As J2EE technology has evolved, much emphasis has been placed on the challenges of building enterprise applications and bringing those applications to the Web. At the core of the challenges currently being faced by Web developers is the integration of disparate user content into a seamless Web application and well-designed user interface. Portal technology provides a framework to build such applications for the Web.

Portals facilitate the aggregation of content in an integrated user interface. However, portlets are typically rendered in HTML and therefore inherit the limitations of HTML for building applications. These limitations include a page refreshes, stateless clients, lack of smart client-side data manipulation, limited number of user interface components, and so forth.

You can use Flex to render the user interface of portlets, overcome the limitations of HTML, and greatly improve the user experience within a portal.

Introducton To WebSphere Portal

IBM WebSphere Portal creates a workspace that connects Applications, Content, Processes and People - a portal solution integrates different IT Systems into a single workspace by allowing different applications to work together. By sharing common content, processes are streamlined, by sharing common processes, systems are consolidated into single easy to use steps, and by sharing identity information using techniques such as single-sign-on (SSO) systems are made easier to work with and more secure.

With Portal significantly enhanced development and deployment functionality reduces the complexity and time taken to develop sophisticated solutions in a B2E, B2C and B2B environments. Tools such as Portlet Factory help with the integration of existing systems, and IBM's Accelerators provide templated horizontal portals for areas of your business such as Employee Self-Service.