Friday, July 17, 2009

Extending Voice Access To The Portal Environment

WebSphere Voice Application Access is a software middleware product that extends the WebSphere Portal framework to voice — improving the way mobile workers conduct their
business with customers, business partners and other employees.

Solutions built on WebSphere Voice Application Access enable users to access a wide range of business information by using a standard telephone or cell phone and their voice.

WebSphere Voice Application Access allows businesses to design, develop and deploy voice solutions and integrate them into a portal infrastructure. WebSphere Voice Application Access leverages the scalability, personalization and authentication features built into WebSphere Portal along with the Voice Extensible Markup Language
(VoiceXML) Browser and the Automated Speech Recognition (ASR) and Text-To-Speech (TTS) engines provided with the IBM WebSphere Voice Server.

Related Resources:
Voice XML

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